Terms of Service

These Terms govern access to AfriLearn's website, free material, paid course, assessments, certificate-verification service and related services. Module 1 and selected previews may be free. The full ten-module course currently requires a once-off payment of R249 and an email-based account. Payment unlocks access but does not purchase or guarantee a certificate.

IMPORTANT: By ticking the acceptance box, creating an account, obtaining paid access or otherwise expressly accepting these Terms, you enter into a binding agreement with NRS TECH VENTURES (Pty) Ltd. Clauses 7, 15, 17, 18 and 19 deal with refunds, availability, limitation of liability, indemnity and suspension. Please read them before accepting or paying.

1. Supplier and contracting party

These Terms are an agreement between you and NRS TECH VENTURES (Pty) Ltd, registration number 2026/588319/07, a private company incorporated in the Republic of South Africa and trading as AfriLearn ("AfriLearn", "we", "us" or "our"). Our physical address and chosen address for service of legal documents is Unit 3, Cedar Park, 24 Cedar Street, Bryanston, Johannesburg, 2191. Our email address is info@afrilearnai.co.za; our telephone number is +27 76 380 6472; and our website is https://afrilearnai.co.za.

The company is registered in the Republic of South Africa. Nicolene Renske Steyn is its director and office-bearer. The company is the supplier, website operator and contracting party. AfriLearn is a trading name and is not a separate legal person. This information is supplied for purposes including section 43 of the Electronic Communications and Transactions Act 25 of 2002 ("ECTA").

2. Acceptance, legal effect and transaction records

By ticking the acceptance box, creating an account, obtaining paid access or otherwise expressly accepting these Terms, you enter into a binding agreement with the company. The acceptance box is presented before account creation or purchase and is never pre-ticked, and your acceptance is recorded electronically. A purchase agreement is concluded only when the payment provider confirms successful payment to us. Before placing an order, you must be given an opportunity to review the transaction, correct mistakes and withdraw without completing it.

These Terms, the Privacy Notice, the Disclaimer and Refund and Cancellation provisions form the agreement. They are made available in a form that can be stored and reproduced. A payment confirmation or receipt will be sent electronically. We will retain the transaction record for at least five years, subject to applicable record-retention and data-protection requirements, and you may request a copy by writing to us with sufficient information to identify the transaction.

Use of free public material without recorded acceptance does not create a paid-service agreement. Any provision that must by law be specifically drawn to a consumer's attention applies only where it has been presented and accepted in the legally required manner.

3. The service, price and tax

AfriLearn is a self-paced online AI-literacy course comprising ten modules, quizzes, exercises and certificate eligibility. Module 1 and selected previews are free. The paid course includes the modules and features described on the purchase page at the time of purchase. The current total price is R249 in South African rand for one access period, with no hidden mandatory charge and nothing that renews automatically.

The company is not presently registered as a value-added tax vendor and VAT is not charged. If this changes, the purchase page, receipt and these Terms will be updated, and every displayed consumer price will state the full amount payable, including applicable tax and unavoidable fees.

"Access period" means 365 consecutive days of access to the paid course, beginning on the date the company receives confirmation of the learner's payment. One payment buys one access period. There is no subscription, no recurring charge and no automatic renewal, and the company will not debit a learner again without a fresh payment initiated by that learner.

A learner whose access period ends before they have completed the course may purchase a further access period at the price then displayed on the purchase page. Course progress and recorded quiz results are retained and restored on a further purchase, so a returning learner continues rather than begins again. Retention is governed by the Privacy Notice.

A certificate already issued to a learner is not affected by the end of an access period. It remains valid and remains verifiable, as provided in clause 9. What ends is access to the course material, and not the credential earned from it.

Clause 8 governs the duration of paid access and what happens if the platform is discontinued, including notice, continued certificate verification and any refund required by law. Clause 15 governs changes to content and features and the withdrawal of a material paid component.

4. Eligibility and users under 18

The course is intended principally for tertiary-level learners and adults. A person who is 18 or older and has legal capacity may accept these Terms and purchase access personally.

A learner under 18 may not create a paid account, purchase access or submit personal information unless a parent, guardian or other competent person first completes AfriLearn's guardian-consent process. The competent person must read these Terms, the Privacy Notice and Disclaimer; authorise the learner's participation and the described processing of the learner's personal information; provide the requested guardian details; and accept the purchase agreement on the learner's behalf. The competent person, rather than the unassisted minor, is the contracting party for the purchase.

A learner's own statement that consent was obtained is not, by itself, sufficient. We may request reasonable verification of the competent person's identity, authority and consent, and may suspend registration, access or certificate issue while verification is outstanding. If the required consent is absent or withdrawn, we may close the minor's account and must handle the personal information and any refund in accordance with applicable law and the Privacy Notice.

Third-party tools mentioned in the course impose their own age and consent rules. Permission to use AfriLearn does not constitute permission to use a third-party service.

5. Accounts and authentication

Course content, including the free module, requires an account. The account is created with your name and email address and the address is verified through a one-time code sent to it; there is no password. The free module remains free of charge and requires no payment method.

Marketing pages and legal documents on this site remain readable without an account.

Paid access uses the same account, linked to an email address verified through a one-time code. Course progress, quiz results, access status and certificate information may then be stored on our systems as described in the Privacy Notice. You must supply accurate information, maintain access to the registered email address, protect the email account and device, and notify us promptly if you suspect unauthorised account use.

An account and paid access are personal and may not be shared, sold, transferred or used by another person. We may require reasonable verification before changing the account email address or restoring access. Access granted through a lecturer or institution may additionally depend on the authorised class list or arrangement.

6. Orders, payment and delivery

Payment is processed by PayFast on its own secure systems and subject to its applicable terms and privacy notice. We do not receive or store full card details. PayFast acts as an independent payment processor for the limited purpose of processing the transaction; it does not provide the course and cannot vary these Terms.

Paid access should ordinarily be enabled immediately after successful payment confirmation. If access is not enabled, contact us with the payment reference. If we cannot provide the ordered service within the agreed period or within 30 days where no shorter period was agreed, the rights and remedies in ECTA and the Consumer Protection Act 68 of 2008 ("CPA") remain available, including cancellation and refund where applicable.

A receipt or electronic transaction record will identify the supplier, date, service, price and applicable tax position. Payment reversals, chargebacks and duplicate payments may be investigated, and we may temporarily suspend access while a payment dispute is resolved.

7. Cooling-off, cancellation and refunds

IMPORTANT: Immediate access affects the statutory ECTA cooling-off right. The separate immediate-performance consent described below must be actively selected at checkout and must not be pre-ticked.

ECTA ordinarily permits a consumer to cancel an electronic transaction for services without reason or penalty within seven days after conclusion. Under section 42(2)(d), that cooling-off right does not apply to services that begin, with the consumer's consent, before the seven-day period ends.

If you separately request immediate access at checkout and consent to the service beginning immediately, access is enabled after payment and the section 44 cooling-off right will cease to apply once performance begins. We retain a record of that separate consent. Acceptance of these Terms alone is not treated as the separate immediate-performance consent.

If immediate performance has not begun with the required consent, an applicable ECTA cancellation may be exercised by written or other recorded notice within seven days after conclusion, and a refund will be made within the legally prescribed period. If we fail to comply materially with ECTA section 43, any additional statutory cancellation right is unaffected.

Voluntary goodwill policy: irrespective of the statutory position, you may request a full refund by emailing info@afrilearnai.co.za within 48 hours after payment, quoting the payment reference, provided that no paid module beyond the free Module 1 has been opened or used after payment. Approved refunds will ordinarily be processed within seven days to the original payment method. This voluntary policy may be changed prospectively but not after a qualifying request has been made.

We will also correct duplicate or erroneous charges and provide any refund or remedy required where access is not supplied, the service is materially defective, a purchase by an unassisted minor is void or voidable, or applicable consumer law otherwise requires it. No provision in these Terms excludes a right or remedy that may not lawfully be excluded.

8. Access duration and platform discontinuation

Subject to these Terms, paid access continues for one access period of 365 consecutive days, calculated from the date on which the company receives confirmation of payment, and it then ends. The company will make the remaining duration of the access period visible to the signed-in learner and will display a reminder in the final 30 days. We may change hosting, authentication, course structure and technical features where this does not materially deprive a learner of the substance purchased.

The end of an access period does not delete the learner's account, recorded progress or recorded quiz results, and does not affect a certificate already issued. A learner who purchases a further access period resumes with those records intact.

If we decide to discontinue the paid platform, we will give at least 30 days' notice where reasonably practicable and will take reasonable steps to preserve certificate verification or provide an alternative verification record. Where discontinuation materially deprives a recent purchaser of the service, we will provide the remedy required by law and may provide an appropriate full or proportionate refund having regard to the access already received. Nothing in this clause permits us to retain payment for a service that we have materially failed to provide.

9. Assessments and certificates

A certificate is issued only after the learner has completed the prescribed course and achieved at least 75 per cent in every required module quiz, including the capstone, unless the course page expressly states a different requirement. That standard must be met within the learner's access period. Payment unlocks course access; it does not purchase or guarantee a certificate.

Quiz attempts are marked by the company on its own systems against an answer key that is not supplied to the learner's device, and a recorded result is the company's record rather than a statement made by the learner's browser. The number of attempts is not limited. A learner who does not achieve the required standard in a module may nevertheless attempt that module again only after 48 hours have passed since the previous attempt. A module already passed is not subject to that interval. The interval exists because the company discloses the correct answers after each attempt so that the learner can learn from it, and an immediate further attempt would make that disclosure an answer key rather than feedback. The company may vary the interval on notice under clause 20.

A certificate that has been issued remains valid and remains verifiable after the learner's access period ends, subject only to withholding or revocation under this clause.

The certificate is a private certificate of completion issued through the AfriLearn brand by the company. It is not an academic qualification, professional licence, National Qualifications Framework credit or evidence of accreditation or statutory continuing professional development unless the course page expressly states otherwise.

Each certificate carries a unique verification identifier. As explained in the Privacy Notice, the verification page may display the learner's name, course name, issue date and current certificate status to a person who submits the identifier. A learner or competent person must be informed of this publication before the certificate name is submitted.

We may withhold or revoke a certificate on reasonable evidence of fraud, impersonation, material assessment dishonesty, an invalid payment or unauthorised manipulation of the verification system. Where reasonably possible, we will give notice and an opportunity to respond before a final decision. A learner may request review within 30 days by emailing info@afrilearnai.co.za; we will reconsider the information and provide brief reasons for the outcome.

10. Licence and intellectual property

The website, course, lessons, assessments, exercises, prompts, graphics, software, certificate system, selection and arrangement of material, and branding are owned by or licensed to the company and are protected by applicable intellectual-property law. On payment, we grant the learner a limited, revocable, personal, non-exclusive, non-transferable and non-commercial licence to access and study the paid material for the access period.

You may not reproduce, republish, distribute, sell, sublicense, share paid access, scrape, systematically download, remove proprietary notices, circumvent access controls, forge certificates or use substantial course material to create a competing product. You may not use the content to train, fine-tune, benchmark or evaluate an AI or machine-learning model without prior written permission. Nothing prevents lawful fair dealing, including a properly attributed short quotation for criticism, review, teaching or research within the limits of applicable law.

AfriLearn names, logos and trade indicia may not be used in a manner suggesting affiliation, endorsement or authority without prior written permission. An intellectual-property concern may be reported to info@afrilearnai.co.za with enough detail to identify the material and right concerned.

11. Learner submissions and feedback

You retain rights you lawfully hold in original prompts, answers and other material submitted through the course. You grant the company an irrevocable, non-exclusive, worldwide, royalty-free licence, for only as long as reasonably necessary, to host, reproduce and process the submission to operate the course, assess progress, provide support, prevent abuse and issue or verify a certificate. Any additional use for improvement, research or analytics will be in de-identified or aggregated form unless the Privacy Notice identifies another lawful basis.

You warrant that you are entitled to submit the material and that its processing for those limited purposes will not unlawfully infringe another person's rights. Do not submit confidential, privileged, unlawful or unnecessary personal information. Feedback and suggestions supplied voluntarily may be used to improve the service without payment, but we will not publish identifying information without an appropriate lawful basis.

12. Acceptable use

You must use the service lawfully, honestly and in a manner that does not harm other users, the company or the platform. The following restrictions apply.

Assessment integrity. You must not complete assessments in another person's name, obtain unauthorised assistance, impersonate another person or misrepresent a certificate.

Account misuse. You must not share, resell or transfer an account, sign-in code, paid access or certificate identifier for an unlawful or deceptive purpose.

Technical interference. You must not circumvent access, assessment or certificate controls, or probe, scan, disrupt, overload, reverse engineer or introduce malicious code into the service.

Automated extraction. You must not use bots, scrapers, crawlers or automated extraction tools, except ordinary lawful search-engine indexing authorised by us.

Certificate verification. You must not use the certificate-verification service to harvest, profile or compile personal information.

Rights of others. You must not upload unlawful material or material that infringes privacy, confidentiality, intellectual-property or other rights.

External rules. You must not use the service in a manner that violates applicable law or binding institutional, employment or professional rules.

Reasonable security research may be reported privately to us and must not involve accessing another person's data, disrupting the service or exploiting a vulnerability beyond what is necessary to identify it.

13. Educational nature, third-party tools and Disclaimer

IMPORTANT: THE COURSE IS GENERAL EDUCATION AND NOT PROFESSIONAL ADVICE. YOU REMAIN RESPONSIBLE FOR VERIFYING IMPORTANT INFORMATION AND FOR COMPLIANCE WITH THE RULES THAT APPLY IN YOUR OWN SETTING.

The Disclaimer forms part of these Terms. The course is not legal, financial, investment, tax, medical, psychological, academic or other professional advice, and creates no professional or fiduciary relationship. No course statement should be treated as a substitute for current advice on specific facts.

Third-party tools, links and services remain subject to their own terms, privacy practices, age limits, charges and availability. We do not control or warrant their operation or outputs. You must verify material outputs, protect confidential and personal information, and obtain any permission required for your use.

14. Privacy, cookies and communications

The Privacy Notice explains how the company, as responsible party under the Protection of Personal Information Act 4 of 2013, processes account, payment-reference, progress, assessment, support, technical, guardian and certificate information. The Cookie Notice explains browser storage and similar technologies. These documents are incorporated for information about processing but do not permit processing that is otherwise unlawful.

We may send service communications reasonably necessary to administer an account, payment, course, security incident or certificate. Electronic direct marketing will be sent only where permitted by law, and every marketing message will provide an appropriate means to opt out. Marketing consent is separate from acceptance of these Terms and must not be pre-ticked.

15. Availability, maintenance, security and updates

We will perform the service with the degree and quality that persons are generally entitled to expect and will use reasonable measures to maintain availability and security. The internet and third-party infrastructure are not failure-free. Temporary interruption may result from maintenance, security response, power, connectivity, hosting, payment or email-provider failures, or circumstances beyond reasonable control.

We may update content, correct errors and change technical features. Paid updates will not materially reduce the core educational substance purchased. If a material paid component is withdrawn and no reasonably equivalent substitute is provided, the learner may request an appropriate remedy, including cancellation or refund where required by law.

No security measure can guarantee absolute security. You must maintain reasonable device, browser and email-account security. Our obligations concerning personal-information security and notification of a qualifying compromise remain governed by POPIA and are not excluded by these Terms.

16. Warranties and consumer-law savings

We warrant only what is expressly stated in these Terms and what applicable law implies and does not permit us to exclude. To the extent permitted by law, no representation is made that the course will meet every learner's subjective expectations, produce a particular external outcome, remain compatible with every device or browser, or ensure the accuracy of a third-party tool or output.

Nothing in these Terms excludes or restricts the right to timely performance and quality service, fair and reasonable terms, disclosure, refund, cancellation, damages or another remedy that the CPA, ECTA or other applicable law does not permit a supplier to exclude. If a provision conflicts with a mandatory consumer right, that right prevails and the provision applies only to the lawful extent.

17. Important limitation of liability

PLEASE READ THIS CLAUSE CAREFULLY. IT LIMITS THE CATEGORIES AND AMOUNT OF LOSS THAT MAY BE RECOVERED FROM THE COMPANY. BY SEPARATELY ACKNOWLEDGING THIS CLAUSE BEFORE PURCHASE, YOU CONFIRM THAT IT HAS BEEN DRAWN TO YOUR ATTENTION. THE LIMITATIONS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

17.1 Subject to clause 17.5, the company is not liable in any circumstances for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, opportunity, anticipated saving, goodwill or data.

17.2 Subject to clause 17.5, the company's liability is limited to direct loss that was reasonably foreseeable, is proved by the claimant and was caused by the company's breach of these Terms or a legal duty owed to that claimant. The claimant must take reasonable steps to avoid or reduce loss.

17.3 Subject to clause 17.5, the company is not responsible for loss arising from: a third-party tool, output, website, payment provider, email provider or network outside our reasonable control; reliance on course content as professional advice; a user's unlawful, dishonest or unauthorised conduct; breach of an institution's or employer's rules; compromise of a user's email account or device not caused by our failure; deletion of progress stored only in the user's browser; or an outcome not expressly guaranteed by us.

17.4 Subject to clause 17.5, the company's total aggregate liability arising from the same event or series of connected events is limited to the greater of the price actually paid by the claimant for the affected AfriLearn course and R500. This cap does not reduce any refund, re-performance or other remedy that applicable consumer law requires independently of a damages claim.

17.5 Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by an act or omission for which liability cannot lawfully be excluded, breach of mandatory data-protection duties, or any other liability or consumer right that applicable law does not permit us to exclude or limit. No provision requires a consumer to waive rights or assume risks in a manner prohibited by sections 48, 49 or 51 of the CPA.

18. Limited indemnity and allocation of responsibility

IMPORTANT: THIS CLAUSE MAY REQUIRE A USER TO BEAR CERTAIN THIRD-PARTY CLAIMS CAUSED BY THAT USER'S DELIBERATE OR UNLAWFUL CONDUCT. IT DOES NOT PROTECT THE COMPANY AGAINST ITS OWN GROSS NEGLIGENCE OR OTHER UNEXCLUDABLE LIABILITY.

18.1 To the maximum extent permitted by law, you indemnify the company against a third-party claim, and reasonable external legal costs associated with it, only to the extent directly caused by your intentional unlawful use of the service, deliberate infringement of another person's rights, fraudulent certificate conduct, impersonation, or breach of clause 12. The indemnity does not apply to the extent that the claim or loss was caused or increased by the company's breach, negligence, gross negligence, unlawful processing or failure to take reasonable mitigating steps.

18.2 We must notify you within a reasonable time of a claim for which indemnity is sought, permit reasonable participation in its defence and not agree to a settlement imposing an admission or non-monetary obligation on you without consent, which may not be unreasonably withheld.

19. Suspension, breach and termination

19.1 We may suspend access immediately where reasonably necessary to protect users or the service, investigate suspected fraud, payment reversal, impersonation, assessment manipulation, unlawful conduct, a security threat or any breach of these Terms. Where reasonably possible, we will notify the account email address of the suspension and its general reason.

19.2 For another remediable breach, we will ordinarily give written notice and at least five business days to remedy it. If it is not remedied, or if the breach is serious and incapable of remedy, we may terminate access.

19.3 You may stop using the course and request account closure at any time. The Privacy Notice governs retention and deletion. An issued certificate may remain verifiable as a historical credential unless withdrawn or lawfully revoked. Clauses concerning certificates, intellectual property, liability, indemnity, records, disputes and provisions which by nature must survive continue after termination.

20. Changes to these Terms

We may amend these Terms to reflect legal, security, technical or service changes. Every version will carry an effective date, and earlier versions will be available on request. A correction, clarification or change that does not materially prejudice an existing paid entitlement may take effect when posted with reasonable notice.

A change that materially reduces an existing paid entitlement does not bind that purchaser merely because the website was used after publication. We will seek express acceptance or preserve the existing entitlement. If neither is reasonably practicable, the purchaser may cancel and receive an appropriate refund. No amendment operates retrospectively to remove an accrued or mandatory right.

21. Events beyond reasonable control

The company is not liable for any delay in, or failure of, performance caused by an event beyond its reasonable control, including material failure of power, telecommunications, hosting or payment infrastructure, an act of public authority, civil disturbance or natural disaster. The company will take reasonable steps to limit the effect of such an event and will resume performance when it is reasonably possible to do so. This clause does not excuse payment already due to the company, and does not remove a statutory remedy arising from prolonged non-performance.

22. Transfer of the business or agreement

We may cede, assign or delegate rights and obligations to a successor that acquires or operates the AfriLearn business, provided that the transfer does not materially reduce a consumer's rights and personal information is handled lawfully. We will give reasonable notice of a material transfer. Your account and licence are personal and may not be transferred without prior written consent.

23. Notices

A formal notice to the company may be emailed to info@afrilearnai.co.za or delivered to Unit 3, Cedar Park, 24 Cedar Street, Bryanston, Johannesburg, 2191, our chosen address for service of legal documents. We may send a notice to the email address linked to the account or display a general service notice prominently on the website where individual delivery is not reasonably required. A notice is treated as received when actually delivered or, unless contrary evidence exists, on the first business day after electronic transmission.

24. Complaints and disputes

Questions and complaints should first be sent to info@afrilearnai.co.za. Please provide the account email, payment reference where relevant, a description of the issue and the requested resolution. We will acknowledge a substantive complaint within a reasonable period and aim to provide an outcome within 15 business days.

If the matter is not resolved, a consumer may approach an accredited consumer ombud with jurisdiction, the Consumer Goods and Services Ombud where applicable, the National Consumer Commission, the Information Regulator for a POPIA or PAIA matter, or a court or tribunal with jurisdiction. Nothing in these Terms compels a consumer to surrender a statutory complaint or court remedy.

25. General

South African law governs these Terms. South African courts and any competent statutory tribunal or regulator have jurisdiction, subject to any mandatory consumer right to approach another competent forum. If a provision is invalid or unenforceable, it is severed or restricted only to the minimum extent necessary, and the remaining provisions continue.

These Terms, the Privacy Notice, the Disclaimer and the transaction information presented at checkout constitute the agreement about the service. Nothing excludes liability for fraudulent misrepresentation. A delay or indulgence is not a waiver, and a waiver is effective only if recorded in writing. Headings and the introductory summary assist reading but do not override the operative text.